Vaccination Records
Please email your pet’s vaccination records to Info@ExperienceLathered.com prior to your appointment or stay.
We appreciate your cooperation in helping us maintain a safe and comfortable environment!
We kindly ask for at least 24 hours’ notice if you need to cancel a boarding reservation.
If you cancel your boarding reservation less than 24 hours prior to your scheduled stay, you will be charged for the first night of the stay.
If you fail to show up for a boarding reservation over a holiday weekend, you will be charged for the full cost of the stay.
We ask for at least 24 hours’ notice if you need to cancel a grooming appointment.
If you cancel your grooming appointment less than 24 hours prior, a fee equal to 50% of the grooming cost will be charged.
Failing to show up for your grooming appointment without prior notice will result in a charge for the full cost of the appointment, which must be paid prior to scheduling your next grooming session.
Females: For the safety of all pets, females in heat are subject to additional charges. If a female is boarding while in heat, a $15 per day surcharge will be applied. If a female is groomed while in heat, a $10 surcharge will apply.
Intact Males: Male dogs over 1 year of age that remain intact will not be permitted in group play during boarding, unless their temperament has been assessed and approved by our staff.
We’re happy to administer oral medications at no additional cost. However, if pill pockets, peanut butter, or special treats are not provided, a $1 daily charge will be applied.
We offer custom pick-up and drop-off times before 7:00 am or after 6:00 pm, subject to availability. A fee of $25 will be applied for this service.
(Subject to availability)
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